Return Policy

Returns

We want you to enjoy what you ordered, but if something isn't right, let us know.

Please contact us via fordsp1@ford.com or over the phone Monday – Friday at 800-367-3788, we will work with you to arrange any returns or exchanges that may be necessary.

Convenient Returns
Once we have determined the need for a return or exchange, we will arrange to have your existing product sent back to us.

Place the return label we will provide on the existing package and drop it off at your local UPS/FedEx pickup location.

If you’re returning from outside the U.S., or don’t want to use our label, please send your package, prepaid, via the carrier of your choice (we recommend UPS or FedEx). Whichever carrier you choose, we suggest you insure the package and have it traceable. Send it to us at:

Campbell Marketing/ Ford Show Parts 

3200 Greenfield Rd (Suite 280)

Dearborn, Michigan, 48120

We'll handle your return within 6 business days of receipt.

Easy Exchanges
Return merchandise using our easy and convenient return process by calling our Customer Service Center at 800-367-3788 or emailing us fordsp1@ford.com.

Damaged or Defective Products
Contact us if there is any damage to your package. We will do our best to make things right for you. Please include photos of any damage if possible. 

Product Warranties
If a product includes a warranty, the warranty information comes packed with your item.